When i plug my wd passport into my computer or any computer it isnt coming up. Wd smartware is a freeware software app filed under backup software and made available by western digital for windows. How to back up windows 10 with western digitals my passport ultra. Western digital enables new smartware software on my book essential drives. Wd mypassport essential and wd smartware removal more. Downloads download software and updates for your wd product. Wd my passport essential wdbacy5000abk hard drive 500.
Unlocking the drive with the wd smartware software. How to back up a windows computer with wd smartware. How to unlock a wd external drive without a password. Wd s new my book essential and my book for mac external hard drives, powered by wd smartware, have finally made it. Wd has introduced its smaller, smarter and more secure my passport essential and my passport for mac ultraportable external hard drives featuring wds new wd smartware software and equipped with hardwarebased encryption. Jan 27, 20 diy video 2 how to fix a broken hard drive beeping noise get your data back. The november update totally corrupted my wd passport and i had to get a new one which thankfully was under warranty. The my passport wireless will boot up, then will start flashing a white led while the update is. Click the devices tab and check whether your mac computer detects the western digital my book drive. Wd my passport essential drives with new wd smartware software. The my passport drive is trusted, portable storage that gives you the confidence and freedom to drive forward in life.
The dmned thing wont allow me to download to a different computer i can return files to where they. For my cloud drives, the wd smartware backup software is available. Western digital enables new smartware software on my book. My passport portable hard drive, with the wd backup, wd security and wd. Western digital my passport essential user manual pdf download. Wd my passport essential wdbacy5000abk hard drive 500 gb usb 3. Wd smartware software for windows 10 not compatible. Jun 16, 2018 in case the answer myy not answer your question, you can always visit the wd community for help from wd users. For my book or my passport drives, the wd anywhere, wd smartware backup software or the third party backup tool that you can use. Product marketing manager, matthew bennion, walks you through how to get your windows computer backed up. Wd sync is compatible with the earlier version of the my passport essential wdmexxxx, if by any chance the my passport essential you have came with wd smartware, wd sync will not be listed in the restricted downloads. How to back up a windows computer with wd smartware youtube. Only a few milimiters thicker to accomodate our highest capacity mobile. My passport essential firmware update wd portable drives.
Sandisk, a western digital brand, is supporting this product with the above part number pn. Wd smartware is one of our favorite pieces of backup software for windows users. You can try check file system feature and fdisk to repair them. Windows 10 updates and wd passport software microsoft community. Free wd my passport software download download software at updatestar wd smartware is a backup and restore software that, boots with your machine. Wd my passport ssd support information sandisk support. Firmware western digital universal firmware updater 4. Wds new my book essential and my book for mac external hard drives, powered by wd smartware, have finally made it. Free wd software installer download software at updatestar wd smartware is a backup and restore software that, boots with your machine. Downloadsdownload drivers, software, and updates for your wd product. Wd wd my passport free download wd drive utilities for windows, wd my cloud, easycloud for wd my cloud, and many more programs use the links on this page to download the latest drivers for your.
Windows 10 updates and wd passport software microsoft. Why can i not open my external wd passport hard drive. With a new, stylish design that fits in the palm of your hand, theres space to store, organize, and share your photos, videos, music, and documents. Restoring the wd smartware software and disk image 43. No writable wd smartware partition found problem may be caused by corrupted partition table or file system because they are easy to be damaged if you often unplug wd drive in an improper way. Perfectly paired with wd backup software and password protection, the my passport drive helps keep your digital. How to erase wd my passport external hard drive in windows. Whether youre using a my passport, my book or even my cloud, wd smartware provides great backup options for your windows computers. Wd smartware does not offer a direct download link for mac users but you.
If your product is not listed above, please visit the product page. Wd my bookpassport essentialelite firmware updater 2. When i open that, it asks for my password, which i enter. It comes installed on western digital external hard drives. Tutorial how to fix no writable wd smartware partition. Downloads download software and updates for your wd product at. Sep 10, 2009 wd has introduced its smaller, smarter and more secure my passport essential and my passport for mac ultraportable external hard drives featuring wd s new wd smartware software and equipped with hardwarebased encryption. Wd my passport essential wdbaaa5000abl hard drive 500 gb usb 2. Jun 14, 2019 wd smartware is a freeware software app filed under backup software and made available by western digital for windows. Wd smartware wd smartware is another great tool for recuperating access to your hard drive. My passport portable hard drive, with the wd discovery, wd backup. Whether youre using a my passport, my book or even my cloud, wd smartware provides.
Read speeds up to 2000mbs to decrease load times and get you into the game faster. Software and firmware downloads wd support support. Ive had my passport essential for several weeks and have since used it without a password. Two days ago, however, i created a password with the smartware. Windows 10 updates and wd passport software almost every time there is an update in windows 10 it causes some kind of issue with my wd passport software. Wd backup, my passport ultra metal, my passport for mac, my passport for mac, and my passport air. In case the answer myy not answer your question, you can always visit the wd community for help from wd users. Apr 17, 2010 i have two wd s that are similar to the one with the smartware they didnt come with it one of them is exclusively tm backup with the laptop and the other holds movies that i can plug into all the computers with imovie.
My passport device is a bit old so i cant work out from the wd downloads section if theres a software update or not. Wd my passport ultra cnet download free software, apps. My book directattached drives my book my book essential my book elite my book duo my book for mac reformatted for windows operating. My passport essential portable hard drive user manual getting started 1 getting started thank you for purchasing this wd product. Registrationregister your wd product to get the latest updates and special offers. So another alternative backup tool will be introduced here.
How to unlock a wd external drive without a password ccm. This update is only for products that originally shipped with wd smartware and will not function on previous generations of products. Free wd my passport software download download wd my. My cloud this answer explains how to install wd apps software in windows 10, 8, 7, wd disk image for windows for my passport drives. These release notes provide information on the latest updates to the wd smartware software for use with specified western digital external hard. X contents from the wd external drive was removed, and would wd my passport 0740 usb device to restore the most current release of wd smartware software, please follow the instructions below.
Ive done this before with several other similar wd drives also but with this one the software cannot be removed without an extensive firmware download which just seems excessive to me. The program runs as a virtual cdrom drive on your system. How to download and install wd software that was on my wd. Diy video 2 how to fix a broken hard drive beeping noise get your data back. Mar 06, 2020 wd smartware does not offer a direct download link for mac users but you can find all software offered for mac on their website under software for mac. Use kernel for windows data recovery software to recover your data instantly. Unzip and launch the wd smartware disk image for windows or mount the dmg image to the mac desktop. In this class well show you how to setup the software to. Ultraportable hard drive, wd smartware software, usb cable, quick install guide. Feb 27, 2015 wd smartware software updater is designed to provide you with the latest version of the backup software you can use with your western digital my book external hard drive. Surely, you can also repair these problems easily just by reformatting.
Knowledge basesearch by keyword, phrase, or answer id. Wd my passport essential drives with new wd smartware. Wd smartware software updater is designed to provide you with the latest version of the backup software you can use with your western digital my book external hard drive. Wd, the wd logo, my book and my passport are registered trademarks and my passport essential. The wd smartware software does not support other manufacturers hard drives, or wd hard drives that were not originally configured for the wd smartware software. I updated the drive firmware online and downloaded the smartware and installed this on the pc but none of the original software is on the hard disk. Sep 11, 2009 western digital enables new smartware software on my book essential drives. This software download is currently available as version 2. I can find it, but i cant open it and view the files.
Welcome to your my passport portable hard drive, an elegant, highcapacity storage. Dec 08, 2016 wd smartware software for windows 10 not compatible. Wd drive utilities is the software provided by wd which allows users to register the drive, set drive timer, run diagnostics as well as perform a drive erase. As many people are using wd smartware software, you may find its not working for windows 10. Download the western digital my book elite driver from the manufacturer site. Establish a connection between the western digital my book drive and the mac computer. There is a lot of discussion on the internet about the wd smartware and many say it is a rootkit. Wd mypassport essential and wd smartware apple community. How to back up windows 10 with western digitals my passport. The western digital 500gb my passport essential portable hard drive features a superspeed usb 3. But, the passport essential doesnt appear in windows explorer for me to access it. I chose wds portable extdrive because it came with its own software wd smartware and wd advertise that their software can image your harddrive for direct. Find the western digital my book drives icon on the desktop and then doubleclick it. Oct 15, 2015 unzip and launch the wd smartware disk image for windows or mount the dmg image to the mac desktop.
Functional overview all operational features and capabilities of the wd smartware software are presented in five tabselected screen displays where. Compatibility may vary, but generally runs on a microsoft windows 10, windows 8 or windows 7 desktop and laptop pc. Wd smartware has been tested for viruses, please refer to the tests on the virus tests page. The software also supports my cloud, wd cloud, my cloud mirror gen2, my cloud mirror, my cloud pr2100, my cloud pr4100, my cloud ex2 ultra, my cloud ex2, my cloud ex4, my cloud ex2100, my cloud. Western digital my book essential 2tb driver download. This update does not work on my book for mac, my passport for mac or my book studio. Wd smartware software user manual about the wd smartware software 2 wd hard drive support the wd smartware software supports the following direct and networkattached wd external devices.